Mediation can help in resolving will disputes by providing a neutral and confidential environment for parties to discuss their concerns and interests. A mediator facilitates communication and helps parties reach a mutually acceptable agreement, avoiding costly and lengthy court battles.

Generally, the parties each pay for their own individual sessions and split the cost of any joint sessions equally. However, in some cases, arrangements are made by a workplace or other organisation to pay for the mediation costs if they are organising it for employees for example. If another individual or organisation has agreed to pay mediation costs on your behalf we can arrange for invoicing to go to them directly.

An agreement reached in facilitative mediation is not legally binding. It is a moral agreement made voluntarily by both parties. You many however choose to take your agreement to a lawyer to have it formalised.

Facilitative mediation is a completely confidential process. Anything you share with the mediator privately, outside of the other parties’ presence, will remain between you and the mediator. However, there are some limits to confidentiality, such as the mediator’s duty to report any concerns related to the safety of minors, as they are mandatory reporters. You can find more details about these limits here.

All Halo Journey services are facilitated 100% online. We cannot provide services in person.

Rather than making recommendations or imposing a decision, the mediator encourages disputants to reach their own voluntary solution by exploring each other’s deeper interests. It is completely up to the parties as to whether or not they reach an agreement.

All you require is a stable internet connection and a device to dial into the booked appointments such as a computer, laptop, iPad, or tablet.

We recommend each party join the session from their own device and location where they feel comfortable. To ensure confidentiality, it’s essential that each party participates from a private space where no one else can overhear the mediation.

Facilitative mediation is completely voluntary. You only need to attend if you willingly choose to.

Absolutely! If they are available and as long as there are no conflicts of interest, we will accommodate your preferred choice of mediator.

Mediation is a voluntary process and all parties must be willing to participate in mediation. No-one can be forced to attend a Mediation.

Of course. The process can be started by either the parent(s)/guardian(s) or the adolescent.

The process is a little bit different. The initial one-hour intake consultation will always be for the adolescent first and following that, an initial intake consultation will be held with the parent(s)/guardian(s). The length of the joint mediation session may also vary depending on the circumstances and individual needs of the family members. This will be discussed with each party at the initial intake consultations and then determined by the Mediator and communicated to the parties prior to booking in the joint mediation session.

Parent and Adolescent Mediation is a great option and works well for a lot of families, however, not all. In the initial intake consultations, the Mediator will make an assessment about whether or not Parent and Adolescent Mediation is appropriate in your situation. The Mediator will be able to make referrals to other services if it is not.

A lot! Chloe has been working with young people professionally for 20 years and counting. Her experience working with families and teenagers in particular has been facilitated in schools, drug and alcohol rehabilitation, in private practice and voluntarily across various community groups and charities. She has formal qualifications and has previously worked with young people in the professional capacity of being a Chaplain, Youth Worker, Counsellor, Psychotherapist, and Public Speaker. Chloe is now dedicating her time professionally to working as a Facilitative Mediator and growing Halo Journey with the aim of being a leader of choice across Australia in Professional People Helping.

All children who access services at Halo Journey have a right to feel and be safe. The welfare of the children in our care will always be our first priority and we have a zero-tolerance approach to child abuse and harm. We aim to create a child safe and child-friendly online environment where children feel safe. Find out more about our commitment to child safety and wellbeing here.