Parent and Adolescent Dispute
Is communication with your teen feeling strained?
Are you worried about ongoing disputes with your child, or feeling unheard in your family?
Are you a teenager thinking about moving out because living at home is becoming too difficult?
We get it—parenting a teen can be tough, and being one isn’t any easier. Misunderstandings build up, conversations turn into arguments, and suddenly, it feels like you’re speaking different languages. That’s where we come in.
Understanding Parent-Adolescent Disputes
Navigating the teen years can be tricky for both parents and adolescents. Conflicts often arise due to:
• Different perspectives on independence and responsibility.
• Misunderstandings around communication styles.
• Generational gaps in values and expectations.
These struggles are completely normal, and with the right support, families can work through them together. Whether it’s finding ways to communicate more effectively or addressing specific issues like curfews, schoolwork, or social pressures, Halo Journey is here to help.
1. Neutral Facilitation: we provide a safe environment, ensuring that both parties feel heard and respected without judgement
2. Improved Communication: We guide families through conversations to help both parents and adolescents express themselves more effectively and understand each other’s viewpoints.
3. Stronger Relationships: Resolving conflicts collaboratively fosters trust, respect, and stronger family bonds that last long after the mediation is over.
4. Confidential and Respectful: Our process is confidential, providing a space for honest, open discussions where both sides can feel secure.
The Benefits of Mediation for Parent-Adolescent Disputes
The process
What to Expect
Our mediation process is simple, flexible, and focused on finding solutions that work for everyone involved, helping to bring peace and understanding to your neighborhood situation.
1 / Start with a Chat
Book a free 10-minute call to see how our facilitative mediation could help you. After our chat, we’ll send you a helpful booklet packed with everything you need to feel confident, prepared, and ready for success. It’s the perfect way to start your journey.
2 /Your Personal Intake Session
Schedule a one-hour online consultation with one of our friendly, experienced mediators to discuss your situation in more detail.
3 /Preparing for Mediation
We’ll send a formal Invitation to Mediation to the other party and provide you both with an Agreement to Mediate, ensuring everyone is on the same page before we begin.
4 / The Other Party Joins
The other party schedules their own one-hour intake session to share their perspective and prepare for the joint session.
5/ Let’s Mediate!
We’ll coordinate with both parties to book your three-hour joint mediation session at a time that works for everyone. If additional sessions are needed, we’ll help you organise them too. Payment can be made upfront or before each session.
6 / Your Agreement Delivered
If an agreement is reached, within 24 hours of your session, all parties will receive a written copy of this so that you can move forward with clarity and confidence.






Ready to find a resolution?
Book now and take the first step towards peace
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How can mediation help in resolving will disputes?Mediation can help in resolving will disputes by providing a neutral and confidential environment for parties to discuss their concerns and interests. A mediator facilitates communication and helps parties reach a mutually acceptable agreement, avoiding costly and lengthy court battles.
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Who pays for Facilitative Mediation?Generally, the parties each pay for their own individual sessions and split the cost of any joint sessions equally. However, in some cases, arrangements are made by a workplace or other organisation to pay for the mediation costs if they are organising it for employees for example. If another individual or organisation has agreed to pay mediation costs on your behalf we can arrange for invoicing to go to them directly.
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Is a mediation agreement legally binding?An agreement reached in facilitative mediation is not legally binding. It is a moral agreement made voluntarily by both parties. You many however choose to take your agreement to a lawyer to have it formalised.
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What if there’s something I’d like to share with the mediator, but I don’t want the other party to know?Facilitative mediation is a completely confidential process. Anything you share with the mediator privately, outside of the other parties’ presence, will remain between you and the mediator. However, there are some limits to confidentiality, such as the mediator’s duty to report any concerns related to the safety of minors, as they are mandatory reporters. You can find more details about these limits here.
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Is it possible to organise for mediation to be held in person?All Halo Journey services are facilitated 100% online. We cannot provide services in person.
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Is an agreement guaranteed?Rather than making recommendations or imposing a decision, the mediator encourages disputants to reach their own voluntary solution by exploring each other’s deeper interests. It is completely up to the parties as to whether or not they reach an agreement.
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What equipment do I need to participate in the process?All you require is a stable internet connection and a device to dial into the booked appointments such as a computer, laptop, iPad, or tablet.
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Can both parties attend using the same device in a joint session?We recommend each party join the session from their own device and location where they feel comfortable. To ensure confidentiality, it’s essential that each party participates from a private space where no one else can overhear the mediation.
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What if someone wants me to attend mediation, but I don’t feel like going? Do I have to?Facilitative mediation is completely voluntary. You only need to attend if you willingly choose to.
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Can I request a particular Mediator for my Mediation?Absolutely! If they are available and as long as there are no conflicts of interest, we will accommodate your preferred choice of mediator.
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What if my teenager doesn't want to participate? Can I force them to go?Mediation is a voluntary process and all parties must be willing to participate in mediation. No-one can be forced to attend a Mediation.
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Can a teenager enquire about the service before talking to their parents?Of course. The process can be started by either the parent(s)/guardian(s) or the adolescent.
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Is the process the same for Parent and Adolescent Mediation as for other types of mediation?The process is a little bit different. The initial one-hour intake consultation will always be for the adolescent first and following that, an initial intake consultation will be held with the parent(s)/guardian(s). The length of the joint mediation session may also vary depending on the circumstances and individual needs of the family members. This will be discussed with each party at the initial intake consultations and then determined by the Mediator and communicated to the parties prior to booking in the joint mediation session.
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Is mediation a good choice for every family?Parent and Adolescent Mediation is a great option and works well for a lot of families, however, not all. In the initial intake consultations, the Mediator will make an assessment about whether or not Parent and Adolescent Mediation is appropriate in your situation. The Mediator will be able to make referrals to other services if it is not.
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How much experience have the Halo Journey Mediators had working with families and Adolescents?A lot! Chloe has been working with young people professionally for 20 years and counting. Her experience working with families and teenagers in particular has been facilitated in schools, drug and alcohol rehabilitation, in private practice and voluntarily across various community groups and charities. She has formal qualifications and has previously worked with young people in the professional capacity of being a Chaplain, Youth Worker, Counsellor, Psychotherapist, and Public Speaker. Chloe is now dedicating her time professionally to working as a Facilitative Mediator and growing Halo Journey with the aim of being a leader of choice across Australia in Professional People Helping.
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How does Halo Journey advocate for and protect the safety and wellbeing of young people?All children who access services at Halo Journey have a right to feel and be safe. The welfare of the children in our care will always be our first priority and we have a zero-tolerance approach to child abuse and harm. We aim to create a child safe and child-friendly online environment where children feel safe. Find out more about our commitment to child safety and wellbeing here.
Referral
If you’re part of a school, church, sporting club, or community group and would like more information about our services, or if you’d like to refer a family from your community to Halo Journey, we’d love to hear from you.
Feel free to reach out to us at info@halojourney.com.au with any questions