Absolutely — and the research backs it up! Studies consistently show that online counselling is just as effective as in-person sessions for a wide range of concerns, including anxiety, depression, grief, relationship challenges, and trauma. In fact, many clients find that being in their own comfortable space — yes, pyjamas are totally acceptable — actually helps them open up more freely. At Halo Journey Australia, all of our sessions are delivered online via a secure, easy-to-use platform, so you get the same quality of care from a qualified, experienced practitioner without the commute, the waiting room nerves, or the geographic limitations. Whether you're in the heart of a major Aussie city or somewhere far more remote in the outback, support is just a click away as long as you have an internet connection.

It varies from person to person! Some people benefit from just a few sessions, while others choose longer-term support. We’ll work with you to figure out what feels right.

Nope! You can book directly with us—no GP referral needed.

Counsellors focus on talk therapy and emotional support, while psychologists may also diagnose and treat mental health conditions. Both can be helpful, but their training and approaches differ. The best fit depends on your needs - ask us if you’re unsure!

Your privacy is super important. Everything you share stays between you and your counsellor. Your counsellor will discuss any exceptions upfront, like situations where there’s a risk of harm to yourself or others, or legal obligations.

Please see our Fees & Cancellation policy details here

Not at all. Counselling is for everyone - whether you're navigating a big life change, relationship drama, burnout, parenting challenges, or just need space to breathe and reflect.

Individual sessions usually last about 60 minutes, but we can adjust the length to suit your needs. Just give us a call, and we'll make it work for you.

Counselling can help if you're feeling overwhelmed, anxious, sad, lost, or just not like yourself. You don’t need to be in crisis to benefit, if something’s affecting your well-being, it’s worth reaching out.

Counselling is a safe, confidential space where you can talk to an experienced, qualified, and registered professional about anything — whether it’s stress, relationships, anxiety, or just feeling stuck. It's about being heard, understood, and supported as you explore your thoughts, feelings, and experiences.