Real stories, real impact
Every Journey is unique and every story matters. Here’s what our clients say about their Experience with Halo journey - where care feels human and every conversation counts
What our clients have shared with us
Every so often, we ask our clients how they’re feeling about their time with us — not just for numbers, but to understand whether we’re showing up in the way you need. Here’s what you told us:
Every single person who responded — 100% — said they would recommend Halo Journey to someone they care about.
Across all services, our practitioners were rated an average of 9.87 out of 10.
Our counselling team received an average rating of 9.9 out of 10.
Our couples therapy team received a perfect 10 out of 10.
These aren’t just scores to us. They’re reflections of trust, safety, and the courage you bring into the room. We’re grateful for every person who shared their experience — and for every story we’ve been invited into.
The halo Experience
It’s a real reminder of why we do what we do - to make a positive difference, one journey at a time.
* Every story here is shared with consent. We protect the privacy and dignity of every person we support.
'“Lisa is brilliant - I look forward to an ongoing relationship working with her. Thank you”
— Life Coaching Client (Victoria)
“I am so grateful that I found Halo Journey and Charlie when I did. They have helped me navigate experiences I could never have managed alone, and I honestly can’t believe where I am today because of their support.
Charlie is the most thoughtful and kind therapist I’ve ever had. I feel completely safe sharing even the darkest, hardest parts of myself with them. They help me untangle my thoughts and feelings, and empower me to understand myself with more compassion and clarity. I’m genuinely amazed at the growth I feel like I’ve experienced, and I feel so much more confident in being able to manage the hard things life throws my way.
I genuinely couldn’t recommend Halo Journey and Charlie enough — they’ve made such a profound difference in my life. ”
— Counselling & Psychotherapy Client (New South Wales)
“Great communication and support”
- Counselling & Psychotherapy Client (Tasmania)
“So easy to talk to, quick response and was able to get me in and fulfil my needs straight away. Very lovely.”
- Counselling & Psychotherapy Client (Western Australia)
“Charlie was a great therapist and I found our sessions extremely helpful and got more out of couples therapy than anticipated.”
- Couple’s Counselling Client (Victoria)
It’s great! I REALLY like Joanna”
- Young Child Counselling Client (Victoria)
“Joanna has been wonderful, so helpful and supportive and I am extremely grateful”
- Counselling & Psychotherapy Client (Tasmania)
If you’re ready to begin your own journey, we’re here
Every journey has turning points — moments where you choose yourself, your healing, your future. When that moment arrives, we’ll be here.
Get in touch
Whether you’re ready to book or just want to learn more, we’re only a message away
Email: info@halojourney.com.au
Phone: +61 414 975 728
Monday to Sunday 7 days a week 8:00am - 10:00pm (AEST)
Supporting Australia-wide, wherever you are