Neighbourhood Mediation
When home stops feeling peaceful, it can take a toll on your day-to-day life. Maybe it’s noise, parking, or a fence that’s caused tension with your neighbour - something small that’s turned into a bigger headache. Whatever’s going on, it’s hard to relax when you’re feeling uneasy in your own space.
We’re here to help neighbours talk things through before small problems turn into big ones. With a calm space and the right guidance, most disputes can be sorted out fairly and peacefully.
Why neighbourhood mediation helps?
Real solutions that last
We’re not here for endless talk - we’re here to help you find fair, practical solutions that actually work in real life and keep the peace long after mediation’s done
Support from start to finish
We guide you both through the process step by step - no pressure, no jargon - just real support and a steady hand to help you through
A cheaper, calmer way to sort things out
No lawyers. No Courtrooms. Just a straightforward, affordable way to work things through and move on without all the stress
Bringing back the neighbourly vibe
This isn’t just about sorting out one problem. It’s about helping you both feel comfortable again - so home feels like home, not a battleground
The Halo Mediation Process
A step-by-step guide of what to expect - served with calm, care, and clarity
Step 1 - A friendly first chat
Let’s start with a free 10-minute call. It’s simply a chance to see if our approach to mediation feels right for you. After our chat, we’ll send you a helpful info booklet - packed with everything you need to feel confident, informed and ready to begin your journey.
Step 2 - Getting To Know You
Book a one hour online consultation with one of our friendly, experienced mediators. This is your chance to share what’s been happening and learn how the process works - in a calm, supportive space.
Step 3 - Invitations & Introductions
We’ll send a formal invitation to mediation to the other party and provide both of you with an agreement to mediate. This ensures everyone understands the process and feels comfortable before we begin.
Step 4 - Getting ready on both sides
The other party will have their own one hour intake session to share their story and prepare for the joint meeting. Our goal is to make sure everyone comes to the table feeling heard and supported.
Step 5 - The joint session
We’ll coordinate a three-hour online mediation session at a time that works best for everyone. If extra sessions are needed, we’ll help organise those too. Payment can be made at the time of booking, or before each individual session.
Step 6 - Moving Forward
If an agreement is reached, we’ll prepare a written summary within 24 hours for both parties to sign, so you can move forward for the next chapter of your journey.
Finding the right guide makes all the difference
At Halo Journey, our accredited mediators are here to help you talk things through with calm, clarity, and care. With real-world experience and a people-first approach, Chloe and Nathan bring more than just qualifications — they bring heart. They’re here to listen, guide, and help you find a way forward that feels fair for everyone.
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Chloe is an accredited mediator with over 20 years in professional people-helping roles, and it shows in everything she does. With her calm energy and caring nature, Chloe creates a space where people feel safe to talk things through - no pressure, just real support. She’s passionate about helping people find clarity in the middle of life’s messier moments, and she brings a gentle confidence to every conversation. At Halo Journey, Chloe’s all about making things feel human, hopeful, and just that little bit lighter.
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Nathan is an accredited mediator, Family Dispute Resolution Practitioner, and seasoned estate agent who brings a unique blend of experience to help individuals and families navigate life’s trickier moments with clarity and confidence.Whether supporting clients through family law matters, property settlements, or those hard-to-have conversations, Nathan approaches each mediation with calm, focus, and a deep commitment to practical, forward-thinking outcomes. With his real estate background, he brings insight into the emotional and financial complexities of property negotiations, offering steady guidance every step of the way.
Get in touch
Whether you’re ready to book or just want to learn more, we’re only a message away
Email: info@halojourney.com.au
Phone: +61 414 975 728
Monday to Sunday 7 days a week 8:00am - 10:00pm (AEST)
Supporting Australia-wide, wherever you are