Neighbourhood Mediation

Two women exchanging items at a street mailbox, standing on a cobblestone sidewalk beside a beige wall with small windows.

When home stops feeling peaceful, it can take a toll on your day-to-day life. Maybe it’s noise, parking, or a fence that’s caused tension with your neighbour - something small that’s turned into a bigger headache. Whatever’s going on, it’s hard to relax when you’re feeling uneasy in your own space.

Free Discovery Call

We’re here to help neighbours talk things through before small problems turn into big ones. With a calm space and the right guidance, most disputes can be sorted out fairly and peacefully.

Why neighbourhood mediation helps?

Real solutions that last

We’re not here for endless talk - we’re here to help you find fair, practical solutions that actually work in real life and keep the peace long after mediation’s done

Support from start to finish

We guide you both through the process step by step - no pressure, no jargon - just real support and a steady hand to help you through

A cheaper, calmer way to sort things out

No lawyers. No Courtrooms. Just a straightforward, affordable way to work things through and move on without all the stress

Bringing back the neighbourly vibe

This isn’t just about sorting out one problem. It’s about helping you both feel comfortable again - so home feels like home, not a battleground

The Halo Mediation Process

A step-by-step guide of what to expect - served with calm, care, and clarity

Step 1 - A friendly first chat

Let’s start with a free 10-minute call. It’s simply a chance to see if our approach to mediation feels right for you. After our chat, we’ll send you a helpful info booklet - packed with everything you need to feel confident, informed and ready to begin your journey.

Step 2 - Getting To Know You

Book a one hour online consultation with our friendly, experienced mediator. This is your chance to share what’s been happening and learn how the process works - in a calm, supportive space.

Step 3 - Invitations & Introductions

We’ll send a formal invitation to mediation to the other party and provide both of you with an agreement to mediate. This ensures everyone understands the process and feels comfortable before we begin.

Step 4 - Getting ready on both sides

The other party will have their own one hour intake session to share their story and prepare for the joint meeting. Our goal is to make sure everyone comes to the table feeling heard and supported.

Step 5 - The joint session

We’ll coordinate a three-hour online mediation session at a time that works best for everyone. If extra sessions are needed, we’ll help organise those too. Payment can be made at the time of booking, or before each individual session.

Step 6 - Moving Forward

If an agreement is reached, we’ll prepare a written summary within 24 hours for both parties to sign, so you can move forward for the next chapter of your journey.

Book Now

Finding the right guide makes all the difference

Evie

AMDRAS Practitioner
Couples Counselling Specialist
Family Dispute Resolution Practitioner

Evie is a compassionate and down-to-earth AMDRAS Mediator, Family Dispute Resolution Practitioner, and Couples Counsellor, with over a decade of experience supporting couples and families through life’s tougher seasons. With a calm, client-led approach, she creates a space where people feel truly heard, supported, and empowered to move forward with clarity and confidence.

Specialising in both mediation and family counselling, Evie knows that every family is unique. She tailors her approach to fit the individual rhythms and relationships she works with — always with care, respect, and a focus on what truly matters.

Learn More about Evie

The Halo Experience

We’re really proud of the feedback we’ve received from our clients. Every person so far has said they’d be very likely to recommend Halo Journey, and our practitioners are consistently rated between 9–10/10 by people who trust us with those closest to them.

It’s a real reminder of why we do what we do — to make a positive difference, one journey at a time.

If you’d like to see more of what people have shared about their experience with us, read more here.

  • “So easy to talk to, quick response and was able to get me in and fulfil my needs straight away. Very lovely.”

    - Counselling & Psychotherapy Client (Western Australia)

  • “Great communication and support”

    - Counselling & Psychotherapy Client (Tasmania)

  • “Charlie was a great therapist and I found our sessions extremely helpful and got more out of couples therapy than anticipated.”

    - Couple’s Counselling Client (Victoria)

  • “I am so grateful that I found Halo Journey and Charlie when I did. They have helped me navigate experiences I could never have managed alone, and I honestly can’t believe where I am today because of their support. Charlie is the most thoughtful and kind therapist I’ve ever had. I feel completely safe sharing even the darkest, hardest parts of myself with them. They help me untangle my thoughts and feelings, and empower me to understand myself with more compassion and clarity. I’m genuinely amazed at the growth I feel like I’ve experienced, and I feel so much more confident in being able to manage the hard things life throws my way. I genuinely couldn’t recommend Halo Journey and Charlie enough — they’ve made such a profound difference in my life. ”

    — Counselling & Psychotherapy Client (New South Wales)

  • "I find it good that I can open up to the problems in my marriage"

    - Couples Counselling Client (Victoria)

  • "It’s great! I REALLY like Joanna”

    - Young Child Counselling Client (Victoria)

  • “Joanna has been wonderful, so helpful and supportive and I am extremely grateful”

    - Counselling & Psychotherapy Client (Tasmania)

  • "I found Joanne very helpful compassionate and understanding to how I was feeling and helped me to understand what I’m going through . After talking I came away knowing it’s all a process so I’m so grateful that I reached out for help I really appreciate all the support keep up with all your wonderful work i know it helped me so thank you 🙏"

    - Counselling & Psychotherapy Client (Victoria)

Send a Halo

Whether you’re ready to book or just want to learn more, we’re only a message away

Email: info@halojourney.com.au

Phone or Text: +61 414 975 728

Monday to Sunday 7 days a week 8:00am - 10:00pm (AEDT)

Supporting Australia-wide, wherever you are