Family Dispute Resolution: Process, Costs, And What to Expect

If you're going through a separation or divorce in Australia, chances are you've heard the term "family dispute resolution" thrown around — possibly by a lawyer, a friend who's been through it, or maybe a court notice. It can feel overwhelming, especially when emotions are already running high. So let's break it all down in plain English: what FDR actually is, what happens during the process, what it costs, and what you can realistically expect.

What Is Family Dispute Resolution?

Family dispute resolution Australia — or FDR — is a structured, professionally facilitated process that helps separating couples reach agreements without going to court. An accredited practitioner works with both parties to open up communication, identify the key issues, and explore options that work for everyone involved — especially the children.

Think of it as a guided conversation with a neutral expert in the room, rather than a battle in a courtroom.

FDR is most commonly used to sort out parenting arrangements — things like where the kids will live, how time is split between parents, school and holiday schedules, and how big decisions get made. It is also be used for property and financial matters.

Is FDR Required by Law?

In most cases, yes. Under Section 60I of the Family Law Act, parties are legally required to make a genuine attempt at family dispute resolution before applying to a court for parenting orders. If FDR is attempted, the practitioner can issue a Section 60I certificate, which you'll need to file with the court.

There are exceptions — for example, situations involving family violence, child abuse, urgency, or where one party is unable to participate meaningfully. These circumstances can allow parties to go straight to court.

Important note: This blog post is general information only and does not constitute legal advice. Everyone's situation is different, and we encourage you to seek independent legal advice about your specific circumstances.

Who Is FDR For?

FDR is primarily for separating or divorcing couples, particularly those who have children together and need to establish workable parenting arrangements. It's designed for situations where both parties are willing — or at least open — to engaging in a structured process. In some cases, other family members such as grandparents also engage in FDR.

At Halo Journey Australia, our clients going through FDR are often parents navigating some of the most emotionally charged decisions of their lives. We get it. This stuff is hard, and it matters enormously.

FDR may not be appropriate in situations involving family violence, significant power imbalances, or where one party refuses to engage. Your FDR practitioner will assess whether the process is suitable at the intake stage.

The FDR Process: Step by Step

Here's what the typical FDR process looks like when you work with us.

Step 1: Individual Intake Sessions

Each party meets separately with the FDR practitioner — this is called the intake session. You'll have the chance to explain your situation, your concerns, and what you're hoping to achieve. The practitioner will also assess whether FDR is appropriate and safe for both parties.

These sessions are confidential. Nothing you say in your intake is shared with the other party without your permission.

Step 2: Joint Session

Once both intake sessions are complete, both parties come together (online, via Zoom) for a joint mediation. This is typically around three hours long.

The practitioner guides the discussion, keeps things focused and respectful, and helps both parties work toward agreements. It's not about winning or losing — it's about finding a path forward that works for your family, keeping the children’s best interests the highest priority.

Step 3: Agreements and Next Steps

If you reach agreements during the joint session, those will be written up for signing and, if appropriate, formalised through consent orders and/or a parenting plan with the help of your legal representative.

If agreement isn't reached in one session, further sessions can sometimes be arranged. If the process breaks down or isn't appropriate to continue, the practitioner can issue a Section 60I certificate reflecting the outcome.

FDR Costs in Australia

Let's talk numbers, because we know cost is a real consideration — especially when you're already navigating a separation.

At Halo Journey Australia, our FDR rate is $315-$350 per hour, per party.

A typical FDR process involves:

• 2 individual intake sessions (billed per hour)

• 1 joint session of approximately 3 hours

This means the total cost for a typical FDR process can range between $1260-$1400 per party. We're transparent about costs upfront, and we're happy to talk through what to expect before you commit to anything.

We also understand that financial stress is a real part of separation. If you have concerns about affordability, please reach out — we're a values-driven practice and we'll always try to have a genuine conversation with you.

What to Expect in Your Sessions

A few things that might help you feel more prepared:

It's online. All our sessions are conducted via our Telehealth platform from the comfort (and privacy) of your own home. You don't need to travel, sit in a waiting room, or bump into your ex in a hallway. Many clients find this genuinely less stressful.

It's structured, but not rigid. Your practitioner will guide the conversation, but this isn't a formal hearing. You'll have space to speak, to listen, and to think.

It can be emotional. Separation is one of life's significant stressors. It's completely okay to feel anxious, sad, or frustrated. Our practitioners are trained to hold space for that without letting emotions derail the process.

You don't need to have it all figured out. Come as you are. Part of the intake process is helping you clarify what matters most to you.

Why Online FDR Works

Online family mediation in Australia has come a long way, and we're genuinely proud of what's possible through a well-run virtual session. Our practitioners are experienced in facilitating meaningful, productive conversations entirely via an online platform.

For clients in regional or remote areas, online FDR is a game-changer. You no longer need to be in a major city to access qualified, professional family dispute resolution. Whether you're in inner-city Melbourne, regional Queensland, outer Western Australia, or anywhere in between — we're here.

Sessions are available seven days a week, from 7am to 10pm (Melbourne time), so scheduling around work, school pick-ups, or other commitments is actually doable.

A Safe Space for Everyone

At Halo Journey Australia, we are deeply committed to providing an inclusive and affirming environment for all clients. That includes our LGBTQIA+ and gender-diverse clients, blended families, same-sex co-parents, and anyone who has worried that a service might not quite "get" their situation.

We get it. Our team includes practitioners with lived experience, and inclusivity isn't just a tick-box for us — it's woven into who we are.

All of our practitioners are accredited, qualified, registered, and insured, and we don't have waitlists. When you're ready, we're ready.

Ready to Take the Next Step?

Family dispute resolution doesn't have to feel like walking into a battlefield. With the right support, it can actually be a turning point — a way to establish a respectful, workable foundation for what comes next, especially for your kids.

If you'd like to find out whether FDR is right for your situation, or you're ready to book an intake session, we'd love to hear from you.

📞 Call or text: 0485 042 221 📧 info@halojourney.com.au 🌐 Book online: halojourney.com.au