Natalie

Co-Founder & Business Manager

What I wish more people knew…

“ Is how much love and thought goes into every part of what we do. I’m not just here to manage the details — I’m here to make sure every person who walks through Halo Journey feels valued, supported, and genuinely cared for.”

Meet Natalie

Say hello to Natalie, our super fun co-founder and business manager! With years of rocking it in customer service, business management, and leadership, Natalie brings a whirlwind of energy and expertise to Halo Journey. Her impressive qualifications and love for all things business make her our go-to guru for management, marketing, and organisational leadership.

Natalie is a linguistic wizard, fluent in English, Mandarin, and Cantonese. She’s the first friendly face you'll meet at Halo Journey, always excited to guide you through our services and answer any questions you might have.

When she’s not dazzling us with her business savvy, Natalie enjoys life in Melbourne with her partner and their adorable fur-babies, Dumpling and Pudding. Her day starts with a perfect coffee and is filled with Disney magic and concert vibes.

Oh, and did we mention her epic Disney Lego collection? It’s truly a sight to behold!

Natalie’s blend of professionalism and fun makes every interaction a delight, and we’re thrilled to have her leading the way at Halo Journey.

A circular arrangement of coffee cups on a rustic wooden tray, symbolizing warmth, connection, and welcoming conversations.

Language Support, When you need it

At Halo Journey, we want you to feel comfortable, understood, and truly heard — every step of the way.

If English isn’t your preferred language, we’ve got you. Interpreter services are available across all of our sessions to help make things easier, clearer, and more supportive for you. Just let us know when booking, and we’ll organise it for you.

Interpreter services are available at an additional cost.

The Halo Experience

We’re really proud of the feedback we’ve received from our clients. Every person so far has said they’d be very likely to recommend Halo Journey, and our practitioners are consistently rated between 9–10/10 by people who trust us with those closest to them.

It’s a real reminder of why we do what we do — to make a positive difference, one journey at a time.

If you’d like to see more of what people have shared about their experience with us, read more here.

“I’ve used Halo Journey Australia’s online counselling service before and had a very positive experience. The team was professional, empathetic, and easy to connect with. The online format made it convenient to access support, and I felt genuinely listened to throughout the process.

I would highly recommend Halo Journey Australia to anyone seeking accessible and caring counselling services”

— Counselling & Psychotherapy Client (South Australia)

"Thanks for your support. I felt respected and provided information to help me make an informed decision. This service was highly supported and non judgmental , whilst maintaining neutrality and procedural fairness. Thanks for providing genuine support to those in need."

— Family Dispute Resolution Client (South Australia)

“So easy to talk to, quick response and was able to get me in and fulfil my needs straight away. Very lovely.”

— Counselling & Psychotherapy Client (Western Australia)